"The service is good and responsive. They will arrange an appointment with the dealer when we place order via the website. Follow up questions were answered properly and they do provide the information beforehand. They don’t charge 3% on card payment if paid via the website. They do also have installments for selected cards."
"Excellent Service and After-Sales Support
I recently purchased a spare wheel from this tire shop and I am extremely satisfied with their product and service. Not only was the product of high quality, but the after-sales support was extremely better. When I encountered a minor issue with the spare wheel, they promptly addressed it, demonstrating their commitment to customer satisfaction. Their quick response and willingness to resolve the problem showcased their dedication to providing excellent service even after the sale."
"Really impressed with the customer service provided by the TyreshopOnline team. They have arranged my tyre need within a day after the initial request. I was able to get brand new tyres manufactured in 2023. Hoping to do business with them again."
"Good and fast reliable service. Quality of customer care. Highly recommended for purchasing tyres."
"A very professional and world class service from the first call to the end of sale, and follow up/after sales.
Bought my second set of tyres from them today, and I was impressed with their service from A-Z.
Thanks for setting the bar higher, and all the best as you strive to make service excellence and customer experience in Sri Lanka on par with the best in the developed world"
"Bought 4 Tyres. Customer service was excellent. They really took a keen interest & clarified all queries & were excellent in their follow up too. Price also very reasonable"
"Outstanding customer service....! Their prices may be a bit higher than what you may find in the market. But in my opinion, their outstanding service is worth the extra money. Something extremely rare to find in today's market."
"After one year from previous purchase, I recently purchased four tyres (175/65/14) from this Company for my car. Transaction was smooth and Tyreshop Online team provided great support. There was a slight mix up in tyre designs (same manufacturer) but it was handled and resolved by the team professionally. I also bought an Amaron battery from this Company (my car is giving me lots of surprises) and that was also a smooth transaction."
"Excellent customer care.
From the very first telephone conversation with Mr Himesh Fernando trying to select the suitable tyres for my vehicle (SUV) it has been a great pleasure to deal with Tyre shop online. His explanations about the tyres they have and its quality was very professional. I hope Armstrong Tyres will be the tyre for my future tyre requirements.
"I wanted 4 "Kumho" tyres to replace the 4 "Kumho" tyres which were originally fitted to my "Kia Sorento" SUV. Unable to find even a single "Kumho" tyre in many tyre shops in Colombo, finally I tried "Tyre shop Online (Pvt) Ltd. They immediately contacted me and provided with the tyres manufactured in this year i.e. 2023 within 3 days at a reasonable price. They even arranged the tyres fitted free at a reputed tyre shop."
"My vehicle battery died on me this morning. Having checked the internet on possible suppliers, I found Tyreshop Online and thanks to the wonderful service I was given by Himesh as well as Asanka, my battery was replaced and all is good. I will unreservedly recommend Tyreshop Online."
"Bought 4 tires of the same brand - First-class experience, and a seamless transaction! I was serviced by a gentleman named Himesh who had excellent communication skills and was on the ball ever since my first call to inquire. All necessary information (including pictures) was shared on whatsapp and over phone calls which helped me make a decision.
Product itself was as communicated - no issues there.
Logistics - Tires were delivered as mentioned, on time. Again, seamless delivery. (They also fit the tires and do the wheel alignment etc. for free if you buy all four, but I had to have them delivered)
Overall, a very professional service in comparison to other tire dealers - would recommend 10/10!"
"A very good trusted place with high work etiquette to get your tyres replaced. If you are a car person you know how you want your car to be treated 😋"
"I bought 4 tyres from Tyreshop online and very pleased with the product and the price. Excellent customer service too."
"Great service and easy to work with. Within a day I got my tyres, paid and installed them without a hassle at affordable price too."
"Fast service in purchasing 2 Maxxis tyres required. Highly recommended."
"Excellent service, professional and reasonable pricing. Genuinely cares for customers and follows up which is extremely rare. Highly recommended! Keep it up!"
"Superb service and got the best price in market. Keep up your good work!"
"Replaced all four tyres of my Toyota CHR with them. Considering options available to select, discounted price and payment plans, on call support, recommended place to shop."
"They have a good customer service and delivered things quickly as possible. Your prices are also fair with other shops and I am looking forward to doing business with you all."
" Superb Service and Quality product, Value for money. Keep it up.... "
" Excellent service!!! Very helpful and professional people "
" Highly recommended, great service. "
" Great service, efficient feedback on queries, and excellent sourcing of tyres during a tyre shortage. An all-around pleasant experience. "
" Thank you. I really appreciate your help and tremendous customer service which is highly standard. Especially the number of calls made to aware the customer about the product. Keep up the good work. 14.12.2021 Kadawatha "
" Thank you very much for the professional service. Received the tyres. Kurunegala "
" Sorry forgot reply and received as u told me. Thank you for your great service. Anuradhapura "
" Recently purchased a federal tyre size (215, 40, R-18) and it is being delivered to the doorstep on time. They are not only selling tyres because their customer sale service is excellent too. Because I got camber alignment doubts to be clarified. So they pointed to a technician right away. Highly recommended for anyone who is supposed to have good quality tires with excellent service. "
" Excellent experience, ordered and picked it up within a few hours. The tyres were as promised, and the service was exemplary. Will definitely do business with Tyreshop Online again!. "
" I HAVE BEEN ORDERED 2 TYRES AND DELIVERED ONTIME THANKS FOR YOUR SUPPORT. Riyal Mohamed. "
" I can highly recommend this shop. I had the luck to get connected to the most helpful, professional and extremely friendly. I searched Maxxis tyres and they arranged them for me. When I had to pay in advance I was a bit suspicious but because of his professional and friendly attitude I transferred. Soon after that a confirmation came, the location of a tyreshop in Battaramulla, details of my order and all relevant other information, including the person’s name which I should contact. I was really surprised of so much professional organization. At the tyreshop everyone was informed when I came, they knew even my name. In a very short time I got the tyres fixed (included). I requested a wheel balancing and an alignment which was done well and for a reasonable extra cost. "
" I am Aliyar Samsutheen from Faculty of Applied Sciences, South Eastern University of Sri Lanka recently I searched 225/50 R18 tires for my Honda Vezel RS model car through online and found TireShopOnline tire supplier and contacted them and I got 4 no of same size of the tire. Actually after long reviewing my prefer Michelin or Bridgestone or Yokohama tire, but at that moment they have only Nankang tire from Taiwan. Actually I really appreciate their distance service with reliable. I got the tires safe after my full payment. Thank you verymuch for your valuable distance service from Kottawa Kalmunai. Again I would like to express my heartiest thanks to tireshoponline.lk team to transport the tires in safe and fast delivery through online. Thanks "
" Friendly and superb service. Nothing to worry about anything. "
" Received safely. Thank you for your quick service.Hoping to deal with you again. "
" Ordered Tyres for Toyota CHR (225/50 R18 ) under Invoice 071022A is delivered as scheduled. Manufactured year 2022 and product was similar to the pictures received during the discussion. Thank you Tyreshoponline.lk "
" Good tyre & fast delivery "
" I ordered a tyre online and did the payment. With in time like two hours tyre was delivered to my location. Good service. Good product. Thank you. "
" Very much satisfied with the service you provided. Very efficient Thanks a lot "
"Really good service easy to communicate so happy to deal with you... "
" In the recent past I ordered 4 Hankook tyres from TyreShopOnline. I must say the service was commendable and the good were delivered extremely fast. Thank you "