This warranty claim policy applies to Passenger Car Tyres, Light Truck Tyres, Truck Tyres, Industrial Tyres and Agriculture Tyres (excluding Motorsport Tyres) bearing the name of brands’ with approved serial numbers which were manufactured within FIVE (5) years.
Any warranty claim must be supported with evidence of manufacturing defect whereupon Silverstone reserves the right to reject any warranty claim for lack of evidence in support of manufacturing defect.
All obligations or liabilities for loss of time, inconvenience, loss of use of vehicle or other incidental or consequential damages are excluded.
All products sold on TyreShopOnline.lk are 100% genuine and have different warranties as per the respective product specification. Manufacturer of the product (Exide, Amaron,) is solely liable for any promises and warranties made out on the said product. And the manufacturer's decision over the warranty claim shall be final and binding to the customer.
Please Note: No warranty claims will be entertained without the ORIGINAL WARRANTY CARD & INVOICE COPY. However in some cases if the manufacturer does not provide Warranty Card, then only the INVOICE COPY has to be preserved for Warranty purposes.
TWS warrants to the original purchaser that these products will be free from defects in material and workmanship under normal and intended use for a period of 12 months from the date of retail purchase. Painting defects are limited to a 12 month period from the date of purchase. Chrome plating defects are limited to a 36 month period from the date of purchase. Surface rust, pitting or discoloration is a direct result of improper maintenance and is not covered by this warranty. TWS’s sole and exclusive obligation under this warranty shall be to repair or replace at TWS’s sole discretion, without charge, any product that does not conform to this above warranty and is returned with a copy of the original sales receipt or satisfactory evidence of date of purchase, to the dealer whom the product was originally purchased or to TWS. Such repair shall not include incidental charges such as removal, installation or shipping. In no event shall TWS be liable for special, incidental or consequential damages. Wheels replaced under warranty will be covered for the duration of said warranty from the original date of purchase only.
Wheels should be cleaned by hand regularly to remove contaminants like road grime, salt, ice/snow melting chemical, dirt, and brake dust. Automatic spray and touch free car washes do not completely remove contaminants, these can cause harm to the finish, hand washing is highly recommended. Many areas of the country use road salts and chemicals during the winter months that can cause adverse effects on your wheels, it is recommended to clean more frequently during this season. Failure to do so may greatly reduce the life of the product. Avoid using automatic car washes, the cleaning agents and brushes used to clean tires can damage the wheel surface. Never wash your wheels when they are still hot from driving. Do not attempt to cool hot wheels with water, this may cause damage to the finish and can warp the brake rotors and/or drums.